Privacy Policy
We value the trust you place in Nanjing Berno Electric Co., Ltd. This policy outlines how we protect your business data and personal information.
Effective Date
October 24, 2023
01 Introduction
Nanjing Berno Electric Co., Ltd. ("we," "our," or "us") is committed to maintaining the confidentiality, integrity, and security of the information entrusted to us by our business partners, clients, and website visitors.
As a B2B manufacturing enterprise specializing in electric heating materials, temperature control equipment, and current protection devices, we understand the importance of protecting proprietary technical data and commercial information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
02 Information We Collect
We collect information necessary to facilitate our manufacturing services and business operations. This includes:
Business Contact Data
Name, job title, company name, email address, phone number (e.g., +86-13814081075), and physical address for shipping and billing.
Technical Specifications
Drawings, parameters, material requirements, and other technical data provided for ODM/OEM customization projects.
Transaction Details
Order history, payment records, and invoicing information related to your purchases of our heating or control products.
Communication Records
Correspondence regarding inquiries, technical support requests, and after-sales service interactions.
03 How We Use Your Information
Your information is strictly used for legitimate business purposes, including:
- Order Fulfillment: Processing orders for standard products or customized heating/control solutions.
- ODM/OEM Services: Analyzing technical requirements to provide accurate product designs, samples, and mass production plans.
- Customer Support: Responding to technical inquiries, providing selection guidance, and handling warranty claims.
- Legal Compliance: Meeting regulatory requirements for export, taxation, and safety standards.
04 Security & Sharing
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. We do not sell your personal or business information to third parties.
Information may be shared only with trusted partners essential to our service delivery (e.g., logistics companies for shipping, payment processors) or when required by law.
Contact Us
If you have questions about our privacy practices or wish to update your business information, please contact our administrative team directly.
Nanjing, Jiangsu Province,
China
Fax: +86-25-56860050
Mobile: 13814081075